The Call Center Industry: Booming as Ever, But...

Spiff Vol. 1 No. 7, February 2009
On the cover: Maya Cabuang

More than one year after the Spiff maiden cover story on “The Phenomenon That is Call Center,” is the follow-up article “The Call Center Industry: Booming as Ever.”

“..... My beloved brethren, let every man be swift to hear, slow  to speak, slow to wrath; for the wrath of man does not produce the righteousness of GOD.” – The Epistle of James 1:19, Holy Bible, The New King James Version.

The Phenomenon That is Call Ceneter

Spiff (Powering Up the Call Center Life) Vol. 1 No. 1, January 2008

Cover Story: “Queue! The Phenomenon That is Call Center”

 My views and analysis of “The Phenomenon That is Call Center.”

 Twelve reasons why people should stop smoking in "Puff Till You Drop."

Also in this maiden issue of Spiff is the article “The Call of Coffee,” why it is a favourite drink and more.

“Simpletons learn wisdom when the insolent are punished; when the wise prosper they draw a lesson from it.” – Proverbs 21:11, The Revised English Bible.

Call Centers and the Sex Trade: Is there a Link?

Spiff Vol.1 No. 6, August 2008

On the front cover: Jean Irish Ang

On the back cover: Richard Gutierrez for MET Tathione print ad

“Call Centers and the Sex Trade, is There a Link?” Read and find out.

“A man that is loving wisdom makes his father rejoice, but he that is having companionship with prostitutes destroys valuable things.” – Proverbs 29:3, New World Translation of the Holy Scriptures

Telemarketing Scam: Are Call Centers Being Used to Harass Consumers?

Spiff Vol. 1 No. 5, July 2008

On the front cover: Charles Romero.

On the back cover: Ruffa Gutierrez for the MET Tathione print ad.

The cover story of Spiff’s fifth issue, “Telemarketing Scam: Are Call Centers Being Used to Harass Consumers?” (pp. 8-9), is about one of those stupid by-products of the modern age. I have written many cover stories, but this one my Mom and I had some personal experiences. And these phone harassment people  are really irritating and bothersome.

A congruent article, “Stop Credit Hassles and Fraud,” follows on the next page.

“All that wicked people want is to find evil things to do, but the righteous stand firm.” – Proverbs 12:12, The Good News Bible in Today’s English Version.

Hiring People: New Grads or Career Shifters?

Spiff Vol. 1 No. 4, June 2008

On the front cover: Ziera Pagkalinawan

On the back cover: Cory Quirino for the METtathione print ad.

This article, “Hiring People: New Grads or Career Shifters?” (pp. 72-73), pardon me for saying, is one those write-ups that gives me the ennui, but I still need to research and do a good job. It is about the Call Center Industry (CCI) in the Philippines and its impact in the national socioeconomic environment.

“Happy are those who obey the LORD, who live by His commands. Your work will provide for your needs; you will be happy and prosperous.” – Psalms 128:1-2, The Good News Bible in Today’s English Version.